Frequently Asked Questions

Where are you located?

Adelaide, South Australia. This business is run from my home in Happy Valley.

How long does it take to receive an order?

Anywhere between 1-3 business days (maybe more if the gift is being sent to a country area). Generally, Please allow 24 hours for your order to be sent as I am a mother to 2 toddlers and a Registered Nurse, so orders are made inbetween mothering and shift work!

How much is delivery?

Delivery is FREE Australia Wide. 

Will a receipt be put in with the gift?

No! Most gifts are sent to the lucky recipient so we don't want them to know how much you spent! All documentation of your order will be emailed to you, even if you are sending the gift to yourself.

Are the flowers in the bouquets real?

No. But I am glad you think they are! They are fake roses and leaves.

What fabric are the clothes made of?

All the gifts contain the clothing brand Next UK. This is a high quality clothing brand made of 100% cotton, except for the bibs which are cotton/polyester.

Can I buy your baby bouquets anywhere else?

No, you can only order from this website. I do not wholesale or sell any gifts in shops.

Can I order over the phone?

Yes you can, but payment can't be taken over the phone. To pay, an email will be sent to you via PayPal with a link for payment after the phone call or you can bank transfer your payment.

I am having trouble ordering, what can I do?

If you are encountering problems, please click here to order via email. 

Do you offer any discounts or rewards?

Occasionally we offer discounts on Facebook and Instagram. To read about the rewards program click here.

 

For more information on Shipping & Returns please click here

For more information about That's Beautiful please click here